Stay Far Away from Cell C Fibre

Stay away from Cell C Fibre. We have had our line for a few years and had quite a number of issues in the beginning but once those were resolved we haven’t experienced many issues since, however, you cannot get Cell C to do anything when you need them to. We have been experiencing issues with our connectivity and have received the same advice every time. Switch off the router for 15mins and that should solve it. It never has. We then opted for a static IP in the hopes this would resolve the issue. Static IP costs more which we were happy to pay. They have changed our monthly amount but I am still waiting to receive the static IP. We were advised the order would take 24 to 48 hours. We are sitting 3 weeks later and still no static IP. I have called twice threatening to cancel but that has not resolved the issue. We have also requested for me to be put in the account as a contact person as the account is in my wife’s name but due to her work she cannot sit on support calls day in and day out but we have also been waiting 3 weeks for this to happen. I will be following through with cancelation in the morning but please stay very far away