Stay Far Away From Cell C!!

I have a Sim Only package with Cell C and have a debit order in place that deducts R599.00 per month on the 25th of each month. All went well for about two months. Then suddenly Cell C skips one month, then two month and then they want to put thought 3 months payment at once with the amount of R 1797.00 that is totally unacceptable – I contacted them several times, and they told me more than once that there is no debit order in place, that is utterly nonsense – I have a debit order in place – now they want to suspend my service due to “no payment” – all they have to do is deduct it via debit order – they want me to pay it into their Bank account and sent them proof of payment. I will not do that as I have a debit order in place.

I am fed up with this – so much that I am going to cancel my service with Cell C and post a complaint at Beeld and Hello Peter to show the world how Cell C is threating customers.

If they just kept their part of the deal and deduct the monthly payment of R599.00 as arranged, and not skip 2 months and then want to use Payfast to deduct R1797.00 at once via my debit card and then threaten me with legal action when they ***** up – then I am afraid two can play that game. On top of that – one department wants to sue me – and another phones me and tell me what an excellent client I am and sell another contract to me!

Needless to say, my services are now suspended (10 December 2019) due to "non payment" on my side. Cell C is by far the worse service provider I have ever come across.

I am going to cancel this month to month sim deal and move to another provider.

I have had enough!! Tell everyone - Stay Far away from Cell C!!

Regards

Franscois Genis