1 reviews | Active since Apr 2011
Stay clear at all cost of Cell C
I upgraded the 2nd of March both my contracts and not even a week after the upgraded run up my limit. I phoned and Cell C told me that my DATA was removed becaused I upgraded and they will put it back. <br> <br> Cell C stole 2GB per contract that was carried over and because they only loaded my 1GB after my limit was reached and did not want to credit me for their mistake. I cannot use my phone from the 10th of this month.<br> <br> After phoning daily and getting a different story I was told Cell C will not charge me for line rental on both contracts for a month that equates to R300. <br> <br> They stole 2 x 2GB of data that is way more that R300 and I was charge out of bundle rates for data that they did not refund. <br> <br> SO STAY CLEAR THEY DON'T CARE.
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
