MS
Martin S
1 reviews | Active since Aug 2012
16 Sept 2015, 12:39
STAY AWAY, POOR CUSTOMER SERVICE
I cancelled my contract with C ell and a change of ownership was done to the new owner of the contract, Before the billing of the last month i phoned them and said that the account was handed over to the new owner and she is liable for the account and outstanding balance and i open a case with reference number ***. I even went as far to phone them a few times to sort this out every time I explain myself and they told me to hold and soon after drop the line, It seems the only way of communicating with then is on Helo Peter. Stop debiting my account!!! I don't have a contract with you... Thank goodness i cancelled my contracts
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Replies (1)Cell C's replyOfficial
16 Sept 2015, 12:52Hello MartinS1986,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply16 Sept 2015, 12:52
Official
Hello MartinS1986,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
