JM
Jermaine M

1 reviews | Active since Aug 2021

06 Jan 2023, 17:25

Stay away from these ********s

Do not expect any level of service from the staff at Cell C. They are only focused on taking your money and doing as little as possible for you once you sign with them. I app**** for an upgrade 28 December 2022 and have called then 4 times since for a status update. Ever time I've been told someone will call me back and each time it's been a lie. That they don't monitor/measure their performance is a sad indictment of their management as well.

0
Replies (2)
Cell C
Cell C's reply06 Jan 2023, 17:29
Official
Dear Jermaine Mentor ,

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
 
Please provide us with the Cell C number that you upgraded on so that we can follow-up on your upgrade. 

Regards
^TM  
JM
Jermaine M's update09 Jan 2023, 08:40
Reviewer Update
I have been waiting since 28 December for a consultant to contact me so I am reluctant to believe this will indeed happen. I trust you understand that the service provided thus far is not deserving of continued support.