1 reviews | Active since Sept 2010
Stay Away from CellC
am beyond frustrated with Cell C. I’m paying R436.02 each month for data and calls, yet for the past TWO WEEKS, they’ve completely failed to deliver. No data, no network, no service – just excuse after excuse about the network being down. This has seriously disrupted my work and everyday life.
I tried reaching out multiple times, only to be met with the same robotic responses and no solutions. When I finally asked to cancel my contract, I was told I’d have to pay over R2,000 in fees. Why on earth should I pay to cancel when they’re the ones failing to provide the service I’m already paying for?
Frankly, Cell C should be REFUNDING me for all the time their network has been down. This has been nothing short of a nightmare, and if they don’t resolve this, I’ll be taking this complaint further. Avoid Cell C if you actually want a reliable network!
Thank you for contacting Cell C.
We understand your frustration and the inconvenience caused by these network issues. Please know we have referred your query to our team, who will be in touch to assist further.
Thank you for your patience as we work on a resolution.
Regards,Cell C | TM
Thank you for contacting Cell C.
We understand your frustration and the inconvenience caused by these network issues. Please know we have referred your query to our team, who will be in touch to assist further.
Thank you for your patience as we work on a resolution.
Regards,Cell C | TM
