1 reviews | Active since Oct 2016

11 Oct 2016, 04:11

STAY AWAY FROM CELL C CONTRACTS

<p>Last year i upgraded my cellc contract. The device had a problem out of the box and was never taken out of the store, instead i was issued another device with a new sim and a new number. I was shocked last month when i found out that icell c has been billing me for that faulty returned device. I almost fainted! What an act of ******, day light *******! I want all my money back, or else I'm taking a legal route to try to get closure on this matter. I have never had this horrible, terrific experience with mtn. Stop robbing people who are working hard for themselves, ******!mxm.</p>

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Replies (2)
Cell C
Cell C's reply11 Oct 2016, 07:20
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Cell C
Cell C's reply11 Oct 2016, 13:11
Official

Moses confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN