KJ
Kim J
1 reviews | Active since Nov 2018
06 Dec 2022, 17:59
STAY AWAY FROM CELL C!!!!
Cell C is totally ridiculous. Trying to do a sim swap is an impossible mission!!! DO NOT TAKE OUT A CONTRACT OR ANYTHING WITH CELL C!!! They then tell me to go to their nearest branch to do the sim swap!!!! THE NEAREST BRANCH IS 200KM AWAY!!!!! STAY AWAY FROM CELL C!!!!
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Replies (1)
Cell C's replyOfficial
06 Dec 2022, 18:45Good day Kim
Thank you for contacting us.
As per RICA legislation we can only assist you with a SIM swap if the number is in your name and was being actively used by you. You also need to pass the mandatory security check before we can action the SIM swap for you. There is a lot of ***** when it comes to SIM swaps and that is why we take the necessary steps to protect you as the customer as well as Cell C.
Please gather the correct information and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist with a Sim Swap.
^NT
Thank you for contacting us.
As per RICA legislation we can only assist you with a SIM swap if the number is in your name and was being actively used by you. You also need to pass the mandatory security check before we can action the SIM swap for you. There is a lot of ***** when it comes to SIM swaps and that is why we take the necessary steps to protect you as the customer as well as Cell C.
Please gather the correct information and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist with a Sim Swap.
^NT
Cell C's reply06 Dec 2022, 18:45
Official
Good day Kim
Thank you for contacting us.
As per RICA legislation we can only assist you with a SIM swap if the number is in your name and was being actively used by you. You also need to pass the mandatory security check before we can action the SIM swap for you. There is a lot of ***** when it comes to SIM swaps and that is why we take the necessary steps to protect you as the customer as well as Cell C.
Please gather the correct information and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist with a Sim Swap.
^NT
Thank you for contacting us.
As per RICA legislation we can only assist you with a SIM swap if the number is in your name and was being actively used by you. You also need to pass the mandatory security check before we can action the SIM swap for you. There is a lot of ***** when it comes to SIM swaps and that is why we take the necessary steps to protect you as the customer as well as Cell C.
Please gather the correct information and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist with a Sim Swap.
^NT