TL
Tshepo L

1 reviews | Active since Aug 2017

01 Mar 2018, 11:10

Stay Away from Cell C and it's insurance

Its March 1st and I am still without a phone I was given wrong excess fees, played excess fees twice and still I dont have a phone. Yet they have still been debiting me for a phone and Sim card I dont have or use, Maropeng the Social Media Consultant also has been saying hes going to help me but nothing I sent him emails no reply.

Brisky has now resigned the new manager Annette is apparently too busy and unavailable which doesn't surprise me cuz help us NEVER AVAILABLE AT C-SURANCE OR CELL C.

I WILL BE ESCALATING this matter further.

My advise to the rest of the consumers looking for networks to be with, Cell C is by far the worst in every aspect possible.

To those still using Cell c or just joined do yourself a favour and leave it alone. They've been payed but I have no all this started in December phone today's the 1st of march.

Stay away my advise.

0
Replies (1)
Cell C
Cell C's reply01 Mar 2018, 11:22
Official

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.

We have requested one of our team members to follow up with C-surance and provide feedback. Do expect communication.

Regards

Cell C | DA