MG
Manie G

1 reviews | Active since Jun 2019

01 Dec 2020, 09:49

Stay Away from Cell C!!

Your agents are absolutely useless you sell ********** contracts to customers. 1. I was informed that my contract would be R 99 per month, but i am being debited R 199 - I have the contract documentation as proof, 2. I was informed that I would be able to buy voice minutes bundles on this contract, which is another lie. 3. I was informed that I would be able to review this agreement every three months - probably another lie,

4. your complaints team is just as useless, i spoke to them previously and this was not sorted out.

0
Replies (3)
Cell C
Cell C's reply01 Dec 2020, 10:28
Official
Good day Manie Geldenhuys

Thank you for contacting Cell C. 

Our team will contact you in order to provide clarity on your billing. 

Regards
^MP 
MG
Manie G's update01 Dec 2020, 11:25
Reviewer Update
I don't want clarity on my billing, I want a refund for the incorrect fees charged, And I want to be able to buy voice minute bundles on my cellphone number!
MG
Manie G's update01 Dec 2020, 11:26
Reviewer Update
Did you even read the complaint or just posted a generic reply?