LM
Lefu M

1 reviews | Active since Mar 2009

12 Feb 2016, 11:55

Stay Away From Cell C

I have ricad four simcards in a row and when trying to port my number I get a response that the simcards are not ricad. A porting department agent forces me to go back to the store for the third time to rica yet again. I tell him that the lady in the store in Waterfall Mall still has my detail and he can call her to re-rica my simcards, he is stubborn and insists that I go back to the store. Is this how one treats potential clients whlle they try and join your company? No wonder Cell C is such a mess. I have loaded 1GIG on my old Cell C simcard and their speed is 10 kb/sec. How pathetic?

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Replies (1)
Cell C
Cell C's reply12 Feb 2016, 12:06
Official
Hello fuzisto,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN