Stay away from Cell C

If you're thinking of switching to Cell C, just don't. They have the most idiotic and illogical processes imaginable. You'll make your life more difficult using them.<br> <br> I upgraded one of my Cell C contracts via their call centre. I was promised the new contract and phone would be activated at the end of July, the 26th specifically. I was duly shipped the new phone as well as a SIM card, for which I had to provide RICA documentation on delivery.<br> <br> Well, July came and gone, and the new phone with its SIM cannot register on the network.<br> <br> I phone the call centre, and now I am told I need to do a SIM swap. For what? Cell C already sent me the SIM and took my authorization and RICA documents. Why do I need to do anything else? Why couldn't they just activate the new SIM on the 26th like they said they would?<br> <br> No assistance from the call centre, even the manager just tells me, well, he can't talk for Sales, he's not in Sales, they have their own procedures.<br> <br> You know what, you're all still Cell C, and expecting me to jump through hoops for you is ludicrous. Sort yourselves out and activate the new SIM that YOU sent to me.