1 reviews | Active since Oct 2019
Stay away from C Fibre!!!
Whatever you do, DO NOT make the same mistake we did and use Cell C as your fibre provider. Biggest mistake you will ever make!! This is truly the worst MNO with the most *********** staff you will ever come across. We moved from one property to another and informed Cell C support (what a joke) that we would like our services to be moved to our new address. They checked and said that Open Serve has got a line here and as soon as Open Serve makes the line available they can then give us our service. Open Serve made the line available within 2 or 3 days. That was the easy part. Three weeks later and we are still struggling to get Cell C just to configure a line.... it's plug and play so there is nothing complicate or difficult to it but apparently too much for Cell C. Also don't think you are going to phone their "support" office, all you will get is one *********** person passing you on to the next. The worst is one of the so called "managers" Jessica who promised that she would phone me back, that was at 5 in the afternoon, I phoned about 20 times after that ****il 22:30 at night) and requested to speak to Jessica who just refused to come to the phone. Biggest ***ard!! Managers who refuse to deal with customers. It's no wonder Cell C is going under and dragging Blue Label with them.
We would like to apologise for the delay in processing your move order.
Your query has been escalated to one of the Managers in the Fibre Department to prioritise your query. We will keep you updated.
^MM
We would like to apologise for the delay in processing your move order.
Your query has been escalated to one of the Managers in the Fibre Department to prioritise your query. We will keep you updated.
^MM
