Statement

Good day <br> <br> I am a very annoyed and disappointed customer today.<br> I received my salary on the 25.03.2014 and naturally went to do my payments on my accounts<br> with this I checked my March statements of cellc and saw that totals due for the 31.03.2015 that will be debited from my bank account on the 31.03.2015 with this in mind I call the customer centre because I had a balance owing on my account from end of January payment that I needed to pay and paid on the 26.03.2015.<br> <br> whilst on the line with the customer service agent I was told that I should pay R70 extra per contract which makes a total of R140.00 the R70 per contract was for a penalty fee for late payments of January.<br> my argument is how can they debit amounts from my bank account that does not reflect on my statement that's due for 31.03.2015, when they debit my account and I only have the amount due as per my statements then my bank will reverse the payment and charge me a R148 per unpaid debit and Cellc too wont get their payment for March, very disappointing service, total due should be the amounted debited from my account!!! not a cent more!!! I will have to claim my R148's from cellc! Poor Service <br>