starting to be over Cell c

<p>For the past 2 and half 3 weeks I have been trying to load data onto my phone and I keep getting the same error message "Your request could not be processed at this time, please try again later." First time I called the call centre the lady said they were offline I must try again after 8am, second time the guy said I must reboot the phone (didn't work ) third time the guy lodged a complaint for me (and a week later still no response) I have complained on facebook twice (no response), today I'm trying to load the whatsapp bundle and I'm getting the same error message as above "Your request could not be processed at this time, please try again later." I have been trying all day still no luck, I rebooted the phone and even requested that the send me Internet settings (which have not come through, I called three times to ask for them) I'm so fed up at this point, I just want to change networks.</p>