Staff would rather lie to you than help you.

I was automatically moved over to the all in one plan from the 66c calling plan last year. There seems to be a problem in the Cell C system because I used to be a Cell C contract client. After hours on the phone last year I was called back by a supervisor who blatantly **** to me and told me that Cell C no longer offers the 66c calling plan and that is why I can't move back. Last week I spoke to someone about it who showed me they were on it and I was **** to. So I called the call center back again who then told me it is because of the sim card I have in my phone and I must go to a Cell C store and get another sim card that is not an all in one sim card and do a sim swap. I went to 5 stores who all told me that they only sell the all in one sim card. Finally I found a store that had one normal ultra bonus sim card had to pay R20 for it and did the sim swap to have exactly the same problem. Every person I speak to has a different answer and none of the stores have ever heard of this. No wonder Cell C is going under. Their staff and stores have no idea what they are doing. I've had enough of this and am going to get an MTN sim card today. They might be more expensive but at least they know what they are doing. If you would like to see the case you can look for the previous review I wrote about this same matter.