Staff Incompetence

Upon visiting the Cll C Vangate branch in Cape Town I was the third customer and at the time only 2 staff members was present, the 1 male was taking 30min just to fill out a waybill (which i do everyday and does not take me longer than 5mins) during the time of dealing with his customer he moved 4 Times to the back of the store. The other staff member was reading from a list of +/- 1000 cell no:s per screen so the client could have a easy number with \doubles number in it"Eventually after 30 mins the male staff member refuse to assist me as I needed to bring my wife with her I.D into the store just to change my sim from the big to the smaller sim to fit in my new cell i received"