CF
Carissa F

1 reviews | Active since Oct 2018

01 Jan 2024, 22:16

*********** staff ensures headaches

My father took out a modem from Cell C a few years ago. There was no contract signed, everything was done on his ID number. Seeing that the house has wifi there is no longer any need for a modem. He tried to cancel by phoning cancelations and Lebogang assisted him. He ensured my father that the last 2 deductions will be in Oct and Nov 2023. End of December R220 once again was taken from his account. Please contact my father and 1. Cancel the agreement and 2. Repay him his money.

0
Replies (1)
Cell C
Cell C's reply02 Jan 2024, 07:28
Official
Dear Carissa Fourie,

Thank you for contacting Cell C.

We can confirm that the cotract was cancelled effective 02/12/2023 as notice was given on 02/11/2023.

The December debit order was the last debit order for the contract number ***.

Please do not hesitate to contact us on *** should you have any further questions regarding this matter.

Regards
Cell C | DA 


Best regards,