Staff dont tell client everything

I opened a new account with Cell C today and spent about 1.75 hours getting everything sorted. The sales man informed me that I could only put the new sim card in the phone after 2 hours as it would not activate. I asked the sales man that after 2 hours when I put the sim in the phone will I have access to my account and he informed me it would. After putting the sim card in the phone I got a rica sms, stating a different number had been rica'd (per the call centre it was infact a different number) than on the contract. I called the call centre 2 times and by the time I got through to a competent call centre representative it was after hours and nothing could be done to correct the number and give me access my new account. I am highly irritated as I was told everything had been done and that I didn't need to do anything and I would have access to my account once I put the sim in the phone. <br> <br> I feel that I did not get all the information required to sort out the number change, after paying all the start up costs to get access to the account I feel cheated. Now it is my responsibility to make sure that the number is changed so that I can use the service which I need to pay for.