1 reviews | Active since Mar 2009
Staff Attitude is not acceptable
To whom it may concern:<br> <br> I currently have two contracts with Cell C, until Sunday I had not had one complaint about Cell C.<br> My fiance and I walked into the store at Fourways mall and I made an inquiry about LTE settings for my I-Phone 6. I was then advised by the polite female working there that Cell C do not as of yet have LTE.<br> <br> I was then told by the Indian gentleman also working there that the reason for this is because \no one has proper LTE"I then challenged his comment by stating that other mobile operators utilize LTE and that in my line of work we have branches that currently run of LTE as a fail-over on our network connectivity and yes this is obviously coverage dependent.<br> <br> His response was then to sigh and raise his eyebrows at me.<br> <br> This is utterly unacceptable and I do not accept this kind of arrogance directed at me as a customer.<br> I would like a formal apology from the employee and not Cell C as a company to do this on his behalf and I would like a investigation done on this"
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | DA
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | DA
