1 reviews | Active since Feb 2011
SPIT in my face
Last year I upgraded my contract and chose a Sony experia c which I am paying R239 per month. I was referred to Finrite for insurance however, I refused to not have insurance on my phone. I had water damage and the phone could not be fixed so they said that I would receive a handset to the value of up to R3000, 00. After waiting almost 3 weeks for the phone they gave me a Huawei Ascend Y550 as a replacement. This is a downgrade from the phone that I had and still has more than a year to pay for!! I think this is very unacceptable and really bad service. My contract is with Cell C and this is NOT what I signed up for! What do you guys think of me??? I need a phone with the same value as the one I signed and agreed for. Once again I am bitterly disappointed! I want you to get me other options because I refuse to pay for this \spit in my face"phone."""
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One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
