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HJ
Henry J

1 reviews | Active since Dec 2014

19 Apr 2017, 12:44

Spam SMS's

<p>Hi</p> <p> </p> <p>I have been receiving a ridiculous amount of marketing and span SMS's from cell c since I went over to prepaid. it’s becoming too much to bare. I get up to 4 sms's a day and even sometimes at night. I want my number removed and don’t want any spam or marketing sms's. I don’t want to be called with new products or emails about new products.</p> <p> </p> <p>Please get back to me about this so that it can be resolved...</p>

0
Replies (10)
Cell C
Cell C's reply19 Apr 2017, 12:57
Official

Hi Henry

We will ensure that the above is actioned and confirmation will be provided. Do expect to hear from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply19 Apr 2017, 15:38
Official

Nelly confirmed that she has assisted you with this matter.

Regards

Cell C | PN

Best regards,

HJ
Henry J's update20 Apr 2017, 08:51
Reviewer Update

Hi

I did speak to Nelly yesterday but I’m still receiving spam sms's. this morning at 08h34 i received another marketing related message

HJ
Henry J's update20 Apr 2017, 10:56
Reviewer Update

i have received another sms 09h23

Cell C
Cell C's reply20 Apr 2017, 11:00
Official

We have forwarded your feedback to Nelly.

Regards

Cell C | PN

Best regards,

HJ
Henry J's update20 Apr 2017, 15:47
Reviewer Update

i have received another on at 14h01

HJ
Henry J's update21 Apr 2017, 10:29
Reviewer Update

Another one tofday 08h26

HJ
Henry J's update02 May 2017, 11:53
Reviewer Update

another marketing SMS 11h13 today

Cell C
Cell C's reply02 May 2017, 12:32
Official

We have escalated this matter for further assistance.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply05 May 2017, 16:37
Official

Please respond to Mpho's email for further assistance.

Regards

Cell C | PN

Best regards,