JA
Jimmy A

1 reviews | Active since May 2012

27 Oct 2015, 10:31

Spam messages never end and service is terrible

I am currently in a contract with Cell C. What a mistake...although that is neither here nor there. <br> My complaint is the fact that Cell C bombards me with spam. I have received 3 messages already this month with useless promotions and offers, direct to my cell phone. The fact that I am already signed up with Cell C irritates me more, because they are already taking my money. Why try to keep selling me more more more more more! <br> Nevermind the actual spam marketing sms's - I also have had problems with my contract since day 1. I keep getting billed over R400 on top of what I already pay, and whenever I go into the store to find out why it looks like my bill gets doubled each month nobody can tell me why. Literally, I have been in 4 times to see to this and I STILL have no answer. Im no rocket scientist, but neither am I stupid. So really makes me wonder what Cell C is actually doing! <br> Bottom line is - wouldn't recommend going on contract with Cell C.

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Replies (1)
Cell C
Cell C's reply27 Oct 2015, 10:34
Official
Hello tourismcapetown,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN