1 reviews | Active since Sept 2016

27 Sept 2016, 20:05

Spam Marketing with no way Out

<p>To "attempt " to Opt Out of their never ending marketing - CellC directs you to a site where you're forced to enter all manner of personal information, ID NUMBER , Name , Address - with no idea why or where this information is to be used.</p> <p> </p> <p>after this long winded process - you still receive EVERY SINGLE form of unsolicited marketing they have ... The sheer volume is quite overwhelming </p> <p> </p> <p>every marketing communication is mandated to have a means to opt- out , but not Cell C </p> <p>spam you till you literally can't pick up your phone without more and more unsolicited marketing </p> <p>horrific service provider </p>

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Replies (4)
Cell C
Cell C's reply28 Sept 2016, 07:19
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply28 Sept 2016, 09:03
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

's update28 Sept 2016, 13:13
Reviewer Update

She has indeed , at 8:03am

the CellC call center number is 'flagged as spam' if you use the TrueCaller app... Quite a coincidence

after being assured my details and number would be sent the marketing dept to be removed from their database

i received another unsolicited spamming session at 12:29

so I trust they will resolve this shortly

Cell C
Cell C's reply28 Sept 2016, 14:12
Official

The request has been submitted and the process takes 24 hours.

Regards

Cell C | DA