DD
Danie D
1 reviews | Active since Nov 2013
01 May 2019, 13:07
SORT OUT YOUR ISSUES CELL C
I am (and many others) without Internet for a week. Many interactions with Cell C support and call centre staff rendered no positive results. It seems they are having LTE troubles which they cannot sort out. Why not source experts from Industry?
I will lodge an official complaint with Icasa in the morning - this is Bull!
Come on Cell C - put your clients first!
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Replies (2)
Cell C's replyOfficial
02 May 2019, 10:40We will be in touch with the aim of assisting you with your current challenges.
Regards
DA
Regards
DA
Best regards,
Cell C's reply02 May 2019, 10:40
Official
We will be in touch with the aim of assisting you with your current challenges.
Regards
DA
Regards
DA
Best regards,
DD
Danie D's updateReviewer Update
02 May 2019, 11:59Got a call from Cell C Network Department this morning re my problem. I was told that the roaming agreement with MTN ended on the 24th - hence me unable to connect to the Internet from that date - and others.
That leaves me with nothing than to cancel the Cell C contract.
DD
Danie D's update02 May 2019, 11:59
Reviewer Update
Got a call from Cell C Network Department this morning re my problem. I was told that the roaming agreement with MTN ended on the 24th - hence me unable to connect to the Internet from that date - and others.
That leaves me with nothing than to cancel the Cell C contract.