Sort out your GLITCHES

Item: Cell C
Rating: 1
Author: Craig R

I am really frustrated with Cell C now.You guys are having issues with the network for quite a while now and call it a glitch.I bought 2 data bundles earlier and once again didn't receive my 3 free plays.When I called in now to customer care the agent I spoke to can't even guarantee that I am going to get my plays.You guys need to sort this GLITCH out as I now seriously am thinking about changing my network provider..Your customer service is really bad.

Helpful (0)

Replies (3)

Cell C's replyOfficial

03 Feb 2026, 10:10

Dear Craig R,

Apologies for the frustration experienced.

Kindly note that our support team attempted to reach you on the number *** for 3 consecutive days, with no success.

Please provide an alternative number our team can reach you on to ensure the matter is resolved.

Cell C | DA

Best regards,

Cell C's reply03 Feb 2026, 10:10

Official

Best regards,

Craig R's updateReviewer Update

03 Feb 2026, 10:12

I saw the missed call on my phone and this is a different issue as to the 1st one
***

Craig R's update03 Feb 2026, 10:12

Reviewer Update

I saw the missed call on my phone and this is a different issue as to the 1st one
***

Cell C's replyOfficial

03 Feb 2026, 10:58

Dear Craig R,

Thank you for your message. We have requested a call back from our support team, and you will be contacted in due course.

Kind regards,
Cell C | GM

Best regards,

Cell C's reply03 Feb 2026, 10:58

Official

Dear Craig R,

Thank you for your message. We have requested a call back from our support team, and you will be contacted in due course.

Kind regards,
Cell C | GM

Best regards,

Sort out your GLITCHES

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