SORT OUT MY ACCOUNT

On 10 April 2019, I phoned to request that cell C correct my account as they had billed me incorrectly. They had a promotion of 2GB of data each month for 3 months which ran from 7 Jan to 7 April. The first month (Jan) they billed me R271.93 for 1 Feb - 28 Feb and R219.30 for 7 Jan - 31 Jan. They credited me both these amounts as this was a promotion. They billed me in Feb for R271.93 for 1 Mar to 31 Mar and then discounted the same amount. In March they billed me R271.93 for 1 April - 30 April but only discounted me R63.45 - HOWEVER they never GAVE ME 2GB of data in April (it was pro rated til 7 April). Leaving me being overbilled by R208.48. I refused to pay the "extra" amount on my bill and paid the usual contract amount because I had to wait for them to fix the problem in Aprils billing. Now instead of them crediting my account with the balance of R208.48 they do a disconnection credit of only R159.83, but they keep sending me sms's to say that I have underpaid and I need to be pay to avoid being suspended. Please Cell C. Look at my account and rectify this and you will see that you still need to credit me with R48.65 (before VAT) and I do NOT owe you anything - infact you owe ME because I always overpay on my account. If I get another SMS telling me I owe or you are going to suspend my service I think I will lose the plot completely and rethink this contract. I have been a cell C customer for nearly 2 decades....... and I really have no problem moving to another service provider.