ZS
Zayd S

1 reviews | Active since Feb 2015

10 Jan 2016, 15:57

SONY M5 DUAL SWITCHING OFF RANDOMELY

I RECENTLY PURCHASED A SONY M5 DUAL SIM, WHAT A SPLENDID PHONE <br> after a few days it started to switch off randomely , now the consultant advises that i should take another phone as the sony m5 are all giving issues<br> the only reason i took the contract was because of the sony m5 dual sim<br> <br> if cell c cannot provide a fully functional free from defects unit, i think cell c should atleast allow me to cancel my contract free from any penalty charges<br> <br> <br> its only fair<br> <br> if there are any charges , cell c the corporate giant that it is should claim costs from sony, because truth be told if the phone itself worked and the sentiment at cell c about the sony m5 were better , i would be a very happy client<br> <br> , <br> unfortunately not the case. i am also very infuriated that cell c has not called back all the sony m5s and released a statement etc. <br> if my issue is not resolved in the best possible way i will have to go stand out side cell c stores with placards advising people about the inherent defects of the sony m5<br> it has already cost me thousands of rands due to loss of business as January is my busiest periond.<br> <br> thanks <br> if you want to contact me<br> [Email Removed]<br> as i do not have a cell phone -

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Replies (1)
Cell C
Cell C's reply11 Jan 2016, 07:42
Official
Hello Zaydsk786,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN