YC
YVETTE C

1 reviews | Active since Feb 2016

09 May 2016, 07:58

SONY EXPERIA M5

<p>Good day, last week Thursday I received a call from Nelly who advised that I have not started paying on my new contract yet as I done an early upgrade, they therefor can reve**** my contract and do a new upgrade, on Saturday I was contacted by Cell C Kolonnade who says my contract has to be cancelled as the upgraded contract already took affect. &nbsp;I still want my money back for paying for something that did not work, worst, can someone explain how the one says this and the other says that!!! &nbsp;I am so tired of this nonsense now, and when you phone cell c no one knows how I can reach Nelly or Thapelo. &nbsp;I have requested the Kolonnade to order the Huawei P8 Max Gold so long, but now await the contract to be cancelled. And the money I have paid????? what will happen to that now????</p>

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Replies (1)
Cell C
Cell C's reply09 May 2016, 08:08
Official

Thank you for posting to us.

A follow up request has been sent to Nelly and feedback will be provided. Do expect communication.

Regards

Cell C | PN

Best regards,