DG
Dylan G
1 reviews | Active since Jun 2013
12 Oct 2015, 12:17
Sold an incorrect phone and refused to correct it
When requesting the newest Sony phone they assured us that the M4 Aqua was the correct phone.<br> <br> Upon putting on the phone and going through the functions I quickly realized I had been cheated. When I returned the next morning to request they correct their mistake they had total disregard for the consumer protection act and basically told me it's my problem and that if I want a proper phone I will need to keep the **** phone they sold and buy another one again.<br> <br> I will definitely be taking this further as I feel totally cheated and that they just tried to push their stock that they could not get sold.
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Replies (1)Cell C's replyOfficial
12 Oct 2015, 12:27Hello DylanGriffiths,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply12 Oct 2015, 12:27
Official
Hello DylanGriffiths,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
