social bundle/social ****
on the 29th January I recharged with 380 and bought social bundle for 350, ive been using to my knowledge ive been using the free cell c to cell c minutes till today when I got cut off and called cell c customer care and was told my 300 minutes had depleted. the lady couldn't even explain to me how they got depleted cause am sure I didn't even use a 100 minutes of the bundle to call other networks. so basically am left with 500 minutes to call cell c to cell c minutes which tells me that cell c charges the cell c to cell c calls to those 300 minutes. I want a detailed report on what numbers I called from the 29th to today that are not cell c. and the duration on those calls. this is the second time I got *****ed by cell c. am enough its either u return my minutes or put my 350 in as airtime.
Good morning Keoagile
We have referred this matter to one of our team members for assistance.
You will be contacted with a solution.
Regards
Cell C | PN
Good morning Keoagile
We have referred this matter to one of our team members for assistance.
You will be contacted with a solution.
Regards
Cell C | PN
