KM
Kamilah M

1 reviews | Active since Jul 2017

06 Feb 2019, 22:04

So tired of cell c and their *** service

I'm so disappointed that I've upgraded and took out an additional line with cell c.

Every time I think ima give u people a chance you go and mess it up. My bill is supposed to be R658 a month the agent did not explain Jan will be prorata i called she advise she will put the difference on my bill for this month but yet again my bill is over R700. This month in actually supposed to pay even less than the R658 as the agent advised she will put the R62 on my account. I'm so JAS of cell c they just a bunch of skellems looking to make a quick sale if i could i would cancel everything an never be with cell c again

0
Replies (5)
Cell C
Cell C's reply07 Feb 2019, 07:46
Official
Good morning Kirstin

We will get one of our team members to listen to the call recording when the upgrade was done and assist accordingly.

Do expect communication and be assured that this matter will be sorted.

Regards
Cell C | PN
Cell C
Cell C's reply07 Feb 2019, 09:21
Official
Thabisile has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time. 

Regards 
Cell C | PN 
KM
Kamilah M's update07 Feb 2019, 15:17
Reviewer Update
I'm even more out raged now that I have called cell c to find out why again my bill is high and the total lack of respect an the attitude is totally disgusted yoh i cant believe cell c has people like that working for them.
KM
Kamilah M's update07 Feb 2019, 15:17
Reviewer Update
Please can you call me now as I want this sorted out now
Cell C
Cell C's reply11 Feb 2019, 11:45
Official
Thabisile has been in contact with you to assist and provide feedback regarding this matter.
 
Regards 
Cell C | PN