1 reviews | Active since Jun 2013
So sick of Cell C truly the worst cellular network
I am on a straightup 400 package with cell c and every month my cellular bill is in excess of R3500 a month,<br> <br> I have requested that my package gets migrated to an infinity package which would only cost me anything between R999 and R1500 per month. A significant saving from what I am currently spending on my contract.<br> <br> I have been requesting this change for more than three months now already and everytime cell c has an excuse as to why it has not been done as yet, In the meantime they are happy to continue billing me.<br> <br> Today I was told that my bill needs to be more than R5000 a month in order for them to move me to an infinity package which is complete ********, They have now moved my contract limit from R3500 to R5000 which means i will be spending more and is not what I requested.<br> <br> This goes against everything the CPA act stands for and I will be taking this matter further. If i do not get a satisfactory response from a manager regarding this contract i will cut this simcard and drop my phone off at the nearest cell c store by tomorrow morning.<br> <br> I'm a client of cell c for many years and have received nothing but *** service from them, Im sure the c in cellc stands for circus!!
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
