ZA
Zarreen A

1 reviews | Active since Apr 2013

17 Dec 2018, 15:35

SO Pathetic .... You shouldn't still be in bussiness ...

Is someone going to respond to my query how am I suppose to pay for a service I don't have and phone i don't have now you have handed over the matter cause your staff in the N1 City branch namely Marius committed ***** and you not doing anything about it.... I want this matter resolved.... Returned the hand sets months ago and was promised they would actually cancel the contract only find they actually handed me over to lawyers how can I pay for something I don't have I am escalating to OMBUDSMAN sort out this ****!!!!!!

0
Replies (2)
Cell C
Cell C's reply18 Dec 2018, 08:24
Official
Good morning Zareen

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the poor service.

One of our consultants will contact you and assist with this matter.
 
Regards
Cell C | PN 




Cell C
Cell C's reply18 Dec 2018, 13:03
Official
As per communication, a security check is mandatory for security purposes. However, you refused to give your personal information when the consultant was performing a security check. 

Regards 
Cell C | PN