So much for Loyalty

Another exceptionally disappointing experience with Cell C. Upgraded with an agent on Monday, on Wednesday i phoned to confirm when my upgrade would be delivered, only once I inquired I was notified that the upgrade I wanted was out of stock, and the upgrade delivery would be delayed. I then advised that another color wouldn't be a problem. Courier IT failed to deliver on Thursday, yet again after following up and yelling and screaming, the order was confirmed for delivery today. Again after following up this morning, i was advised that delivery would be delayed yet again. The deal i signed for came with a watch which i was advised on, there was no stock, why do you advertise items that clients sign up for and then there is no stock and we receive really ****py service. I have been a cell c client for a really long time and the level of service we receive for being loyal customers is appalling. .