So fed up with the incompetence of SA companies...

I noticed that me and my wife's data was being depleted rather quickly, so I did an experiment (about 10 times now)-Whatsapp is supposed to be free on Cell C-no data used. But I check my balance, download a video of 2Mb for example, and my data balance lessens by that much. <br> Now I have spoken with so many people at Cell C who send me validation/usage reports etc, saying it isn't Whatsapp, although the IP addresses on their reports stated as 'unknown' are, when doing a reverse lookup, IP addresses for Whatsapp ISP's... (I'm in networking, know what I'm talking about). Yet everybody just denies.... When I ask that someone phones me before 3PM - Mandla a good example - he just says he can't guarantee it (with a terrible attitude), and they just phone 4, 5, 6PM when I'm busy with my babies. <br> When Mandla is busy 'explaining' for 3 minutes and I dare interrupt him to make a point I am told that if I don't listen he can't help me. Then he does exactly the same with me when I'm busy explaining, and that's ok, before 'I forget'... Supervisors don't phone back. Promised feedback never comes (Jarryd-nice guy but should follow up on issues?).<br> The service in this country is horrible. 13 days.