So fed up!

<p>I just spent half hour on the phone with a person who could not help me. So frustrating. Last month i took out an extra contract for a Huawei Mi-fi router, and they told me specifically that this month I will only be charged pro-rata & the debit order for July. My debit order was way more than what is should have been and this could NOT be explained to me as to why. I DEMAND a refund and I would also like to see a statement of where my data has dissapeared too, as its completely impossible that I have already used up 5GB between 1-18 July. If no one can assist, i demand this contract be cancelled at no extra cost to me, as I DO NOT have the patience or energy to deal with **** like this.</p>