So disappointed - 2 WEEKS not a single phone call bac**** This after a ***** up from their side!!!!

<p>I have been a valued client for the last 2years with cell c. I went to Clearwater when my upgrade was due and waited an Hour to speak to someone..the staff rather had a party at the backroom then assisting clients. And so i decided not to upgrate at all if this was the case. I got a call with regards to upgrade and was hesitant but the sales rep finally got me to upgrade. After the call i went and had a look at the phone specs just to dubble check and YIP he ****... I called wanting to cancel but decided to rather let be. So when i received the phone all was good, i enjoyed it.. 2 days went by and my airtime was finished so i went and bought, when trying to put it on my phone they said i had to call the call centre, which i did Only..... to be told i can't load airtime as i am on a open line....... That was my first call. I was very upset because i told the sales rep i want to stay om die same package as i was on currently...the Call centre agent put me through to a superviser Carmen and she took all my details and promised to get back to me. Nothing came of that. As i tried calling her the next day i was advised she dissapear. that day i spoke to 7 different people all promising me that they will get back to me..........Its been 2 WEEKS and not a single call from anyone at Cell C throughout the 2weeks i make daily calls to them still....... I deeply regret not following my gut!!!! my phone mean nothing to me now, as i cant call or send sms which is a high risk for me as i travel at night. And i just wasted my money one airtime i cant use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p>