Sneaky, dishonest and *********** practice.

CELL C…...YOU MAKE ME SICK. A month ago, I was on your website to see if there were any deals. I saw one for R249 a month with 20 Gig anytime data, 20 Gig Night data and a router. I called to find out more about the deal. I was told that you get all that for R249 a month, I asked if there were any catches, and was told NO. On the Neotel data I used before the Cell C package, I managed to use 14 Gigs a month. So, I thought the 20 Gig will be more than enough. I WAS WRONG, the data lasted 3 weeks. I also found out that there were no Night Data (20 Gigs)???? So, I called to see what the problem could be…. Going through a maze of pressing 1 for this and 2 for that, I managed to speak to someone. After giving me the runaround, I asked the person how many Gigs, do I get on this package, and was told that I only have a “10 Gig package”. So, I told her to cancel the whole thing. She told me to hold on while she transferred the call, and then the call “Ended”. I called again and was told that this time I now have a “60 Gig package” ...MMMM…. So AGIAN, I told her to cancel the whole thing. She told me to hold on while she transfers the call, and then the call “Ended” …AGAIN. I decided to go to a Cell C shop. The manager told me that because my 20 Gig Anytime data is finished I can’t use my 20 Gig Night data, and that I must pay R50 to activate my night data. I told her that I was not told this on the phone and she told me to look at my contract. So, I asked her for a copy and she could supply me with one, but she can on my cellphone. “Go figure” I called Cell C and asked them for a copy of my contract, and I specified repeatedly, that I want a copy for my Data Contract, and NOT for my Cellphone Contract. Guess what copy I got “TO MY SURPRISE”. A copy of my Cellphone Contract. I can’t wait until August, because my cellphone is due for an upgrade. Guess what I’m going to do. IM GOING TO CANCEL MY CONTRACT WITH YOU BECAUSE OF YOUR INFURIATING INCOMPETENCE.