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Firstly. Thanks to Lungi for her efforts. Unfortunately I hit a brick wall again. Was assisted at Parow branch. But my issue could still not be resolved. It is required that I have a statement from Glocell (Which closed down) and proof that my number was converted to prepaid. Was given an e-mail address where all outstanding ex Glocell issues are supposedly resolved. On using the e-mail, I got the following automatic reply:

Good day GloCell recently ceded its customer base to Cell C, which means you are now a customer of Cell C.

This is good news for you, as you now have access to a larger call centre, increased sales and service points and a larger product and service portfolio.

If you have any queries regarding your contract, you can contact Cell C directly by dialling 084 135.

We would like to thank you for your support of GloCell and trust you will enjoy being part of the Cell C family.

Kind Regards

GloCell Customer Support Team Show less

So? In essence. If I'm a Cell C customer now? Cell C should be able to help me.

I've answered all their security questions correctly. Glocell accounts been ceded to Cell C. So Cell C should be able to help. How difficult can it be? Just want my number off the Company. And into my name.

Regards Jeremy J Saaiers