sms bundle

I recently purchased a sms bundle through my bank FNB.<br> To my amazement this morning I was unable to send any sms' with a balance of well over 200 sms' still remaining.<br> I called cell c and they informed me that the bundle I had purchased was a cell c to cell c sms' bundle. I don't understand who would need to send so may text messages to the same network. I asked to speak to a manager and was put onto Sihle, who I had to wait 15 minutes odd for while on hold. I was informed that every single manager in cell c's call centre was in a meeting on a Saturday I might add, which I don't believe for a second. And the advisor I spoke to confirmed for me that whole of cell c works unsupervised without any managers on the floor at times.<br> <br> I explained my problem to Sihle, he rudely told me that it's my responsibility to read what's on their website. Which further showed me he wasn't listening to a word I was saying, as my purchase was through FNB, and proceeded to ask him who's at fault here as I know for a fact on FNBS website it doesn't say CELL C to CELL C sms bundle he responded no one.<br> <br> As a manager his knowledge of how to handle my query was poor to say the least. Don't purchase any bundl