FW
Faranaas W
1 reviews | Active since Jun 2011
10 Oct 2017, 11:28
Smart Data Plans
I went into one of your stores to purchase the 10GB under your SmartData Plan that is currently going for R299 over two calendar months. The store knows nothing of this plan and their systems does not pick this plan up either. The call-centre was called however they were also unable to assist in this regard as they knew nothing about this plan. Please explain to me how this is advertised on your website under product changes yet the store and call-centre knows nothing about this?
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Cell C's replyOfficial
10 Oct 2017, 11:37Good morning Faranaas
We will get one of our team members to assist and provide clarity regarding this matter. Do expect communication.
Apologies for the poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Oct 2017, 11:37
Official
Good morning Faranaas
We will get one of our team members to assist and provide clarity regarding this matter. Do expect communication.
Apologies for the poor service.
Regards
Cell C | PN
Best regards,