CZ
Christiaan Z

1 reviews | Active since Jul 2017

18 Jul 2017, 14:28

Slowest ISP

<p>This is my internet speeds over some time, its been like this for about 6 months and I'm on a Pinnacle 3 plan with 10GB of data. With this slow speeds you can't even use your data and wast most of it because of redownloads. I tested my speeds on HSDPA+ and 4G, with full signal bars at most times.</p> <p>This is the slowest ISP out there and they advertise on TV as fastest network provider.</p> <p>Date,ConnType,Lat,Lon,<strong>Download,Upload,Latency</strong>,ServerName,InternalIp,ExternalIp<br /> "2017-07-18 13:35","Hspap","-26.06823","28.22825",<strong>0.80,0.04,152</strong>,"Randburg","10.53.249.133","105.5.254.160"<br /> "2017-07-13 20:58","Edge","-26.06817","28.22828",<strong>0.08,0.06,115</strong>,"Midrand","192.168.43.1, 41.51.220.106","41.51.220.106"<br /> "2017-07-13 19:24","Hspap","-26.06825","28.22836",<strong>0.59,0.18,41</strong>,"Midrand","192.168.43.1, 10.19.221.97","105.3.226.106"<br /> "2017-07-13 19:23","Hspap","-26.06825","28.22836",<strong>0.79,0.37,80</strong>,"Midrand","192.168.43.1, 10.19.221.97","105.3.226.106"<br /> "2017-07-09 14:49","Hspap","-26.06819","28.22812",<strong>3.62,3.46,29</strong>,"Midrand","192.168.43.1, 10.20.118.168","105.0.123.179"<br /> "2017-07-05 20:46","Hspap","-26.06823","28.22825",<strong>1.80,0.31,41</strong>,"Randburg","192.168.43.1, 10.42.132.163","105.6.137.184"<br /> "2017-07-05 17:52","Hspap","-26.06824","28.22820",<strong>0.68,0.06,29</strong>,"Midrand","192.168.43.1, 10.48.119.149","105.4.124.174"<br /> "2017-07-04 18:48","Hspap","-26.06823","28.22830",<strong>0.38,0.04,59</strong>,"Midrand","10.18.193.87","105.2.198.96"<br /> "2017-06-18 13:48","Hspap","-26.06820","<strong>28.22817",0.26,0.15,62</strong>,"Midrand","192.168.43.1, 10.34.230.138","105.6.235.155"<br /> "2017-05-13 16:41","Hspap","-25.85595","28.16769",<strong>6.60,3.20,25</strong>,"Centurion","41.55.136.137","41.55.136.137"<br /> "2017-05-11 20:30","Hspap","-26.06824","28.22827",<strong>1.25,0.28,41,</strong>"Midrand","10.138.200.77","105.2.205.146"<br /> "2017-05-11 20:29","Hspap","-26.06824","28.22827",<strong>0.49,0.02,41</strong>,"Midrand","10.138.200.77","105.2.205.146"<br /> "2017-05-11 20:29","Hspap","-26.06824","28.22827",<strong>2.17,0.21,39</strong>,"Midrand","10.138.200.77","105.2.205.146"</p>

0
Replies (4)
Cell C
Cell C's reply18 Jul 2017, 14:36
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Best regards,

CZ
Christiaan Z's update18 Jul 2017, 14:52
Reviewer Update

As indicated the problem is not signal. I have full signal most of the time. Your service is so bad that I can only get 0.8 to 1.5mb/s download and upload speeds.

This is the worst in the area co-ordinated in my post, but there is tests in other areas that is just as bad.

The best speeds I can get with Cell C is about 5mb/s and With MTN I het 15mb/s average

CZ
Christiaan Z's update19 Jul 2017, 08:03
Reviewer Update

Last night a Cell C representable gave me a call and they are busing looking into my problem from a technical point of view and a technician will call me back.

The service from the representable was excellent.

Cell C
Cell C's reply19 Jul 2017, 12:48
Official

Thank you for providing us with feedback, we are happy to hear that our representative assisted in a commendable manner.

Have a lovely day further.

Regards

Cell C | PN

Best regards,