IM
Israel M
1 reviews | Active since Aug 2019
28 Feb 2022, 19:54
Slow with response to *****
2 ********** accounts have been opened in my name with cell c... my credit rating has dropped almost 120 points. I phoned them and they asked me to send an email, I have sent the email and haven't heard back from them in 2 months
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
28 Feb 2022, 22:29Hi Israel
Thank you for contacting Cell C.
Which address did you send the email to?
Regards
^MP
Thank you for contacting Cell C.
Which address did you send the email to?
Regards
^MP
Cell C's reply28 Feb 2022, 22:29
Official
Hi Israel
Thank you for contacting Cell C.
Which address did you send the email to?
Regards
^MP
Thank you for contacting Cell C.
Which address did you send the email to?
Regards
^MP
IM
Israel M's updateReviewer Update
01 Mar 2022, 08:34*** za
And I got an automatic reply that "all ***** related queries would be attended within 48 hours". That was on the 7th of January
And I got an automatic reply that "all ***** related queries would be attended within 48 hours". That was on the 7th of January
IM
Israel M's update01 Mar 2022, 08:34
Reviewer Update
*** za
And I got an automatic reply that "all ***** related queries would be attended within 48 hours". That was on the 7th of January
And I got an automatic reply that "all ***** related queries would be attended within 48 hours". That was on the 7th of January
IM
Israel M's updateReviewer Update
14 Mar 2022, 10:1414 days have passed since I sent an email as you requested here - still nothing. No feedback, no follow ups, no update, no asking for more information... just absolutely zero communication
IM
Israel M's update14 Mar 2022, 10:14
Reviewer Update
14 days have passed since I sent an email as you requested here - still nothing. No feedback, no follow ups, no update, no asking for more information... just absolutely zero communication
IM
Israel M's updateReviewer Update
15 Aug 2022, 10:41In March I finally got a letter that this account was closed. Only to find out that it is still affecting my credit score and appearing as missed payments. On top of that, I have to field calls weekly from your debt collectors. I emailed cell C, they said I must go to the store. I went to the store, they said I must call the accounts department, the accounts department says I must go to the store, I am now in this loop. Can I have this fixed? We are going on a full year of being very inconvenienced by your business
IM
Israel M's update15 Aug 2022, 10:41
Reviewer Update
In March I finally got a letter that this account was closed. Only to find out that it is still affecting my credit score and appearing as missed payments. On top of that, I have to field calls weekly from your debt collectors. I emailed cell C, they said I must go to the store. I went to the store, they said I must call the accounts department, the accounts department says I must go to the store, I am now in this loop. Can I have this fixed? We are going on a full year of being very inconvenienced by your business
IM
Israel M's updateReviewer Update
04 Sept 2022, 08:55Have you decided that you will do nothing about this? My credit score is so bad that I now cannot upgrade my cell phone contract because of this. and you are not even bothering to respond or contact me.
IM
Israel M's update04 Sept 2022, 08:55
Reviewer Update
Have you decided that you will do nothing about this? My credit score is so bad that I now cannot upgrade my cell phone contract because of this. and you are not even bothering to respond or contact me.