KG
Kieren G

1 reviews | Active since Apr 2018

19 Sept 2019, 08:47

Slow Service Delivery, with no feedback

My fibre connection has been out for a week, Cell C is saying that the issue is due to their network, and the team is looking into it. With numerous follow-ups, all I'm getting is "we will get back to you shortly"... I have also made requests for this to be expedited to a manager, to no avail.

I have yet to be contacted.

0
Replies (1)
Cell C
Cell C's reply19 Sept 2019, 09:12
Official
Good day Kieren 

Thank you for getting in touch. 

Apology for the delay. We are following up on this matter. 

Do expect our call. 

^NT