1 reviews | Active since Dec 2022
Slapped with a R54000 data bill
Cell C activated my international roaming for about 8 hours and deactivated it without letting me know due to "high usage". They then slapped me with a R54000 data bill. Speaking to their agents and trying to get a justification for this amount for about 3 hours of data usage was like hitting my head against a brick wall. I eventually managed to get a data usage log out of them and as I thought, their charges were wrong! Charging me for hours while I was flying and my phone l switched off. These charges were also billed before my roaming was even activated! Needless to say, I did not pay the bill and my service has now been suspended. Still waiting for someone to come back to me. Unbelievably shocking service.
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience received thus far.
Please message us an alternative number where we an get hold of you on to further assist.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience received thus far.
Please message us an alternative number where we an get hold of you on to further assist.
Regards
^TM
Regards
^TM
Regards
^TM
