*****s and poor network service
I would like to complain about your fibre. I was ******* into a 2 year fibre contract with you guys when the sales representative told me it is a 12 month month-to-month contract, but no, when I contacted cellc fibre to release my line to move to a new isp i was told it is a 24 month contract!? I would not for a fact have signed up for a 24 month contract!
And now to crown it all, 3 weeks ago you guys had issues and I could not use my internet for days, and guess what, i wake up this morning in lockdown aaaaaand the exact same issue is here again!? I am paying so much to be with your absolute trash service. FIX YOUR NETWORK!
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Replies (1)Cell C's replyOfficial
28 Mar 2020, 10:08Good day MR SJ KEUN
Thank you for contacting us.
We have escalated this matter to our Fibre Support Team. We will be in touch to assist.
^NT
Thank you for contacting us.
We have escalated this matter to our Fibre Support Team. We will be in touch to assist.
^NT
Cell C's reply28 Mar 2020, 10:08
Official
Good day MR SJ KEUN
Thank you for contacting us.
We have escalated this matter to our Fibre Support Team. We will be in touch to assist.
^NT
Thank you for contacting us.
We have escalated this matter to our Fibre Support Team. We will be in touch to assist.
^NT
