Simple order

I received my phone today after a week, wrong contract, wrong phone, wrong order number with my personal details. But you seem to have gotten the delivery number right.<br> <br> Ai how long do i have to wait now.<br> <br> On the phone with cellc for 10min and still no answer.<br> <br> I ordered:<br> Iphone 6s plus gold on epic 150<br> ORDER NUMBER - ***<br> <br> What i received:<br> Iphone 6s black on easychat<br> ORDER NUMBER - ***<br> <br> Now i get told they cant pick up the phone because the cant find the IMEI number. huh