sim swop taking forever

Item: Cell C
Rating: 2
Author: tryphina M

i lost my cell c contract sim card, bought a new sim card and call cell c for a sim swap 2 days later my sim still not swopped yet they will be deducting money from my acc for the sim am not even using even though they promised it will be fine in 24 hours. can cell c please assist

Helpful (0)

Replies (1)

Cell C's replyOfficial

24 Nov 2015, 15:57

Hello wisane667,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C's reply24 Nov 2015, 15:57

Official

Best regards,

sim swop taking forever

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