Sim Swop Seriously Sucky Service.

Trying to do a sim swop, after an upgrade. (new phone only uses nano sim)<br> Now on the 7-8th Call, im still at step 1.<br> TRYING to initiate the sim swop. I had to give almost every security detail almost down to pants size level.<br> <br> Now apparently i have failed the security check (after passing it 3 times tonight and getting dropped/transfered to a broken IVR system.)<br> The PIN that i spent 30 minutes setting up with a representative doesnt work<br> <br> Cause i STILL cant use my brand new R700 per month, upgraded contract/phone.<br> <br> Thanks Cell ****ING C for giving me the worst service ever.<br> <br> PS i have 3 accounts with you. I have no idea why.<br>